Healthcare Leadership Coaching
Helping healthcare professionals and teams maximize performance while reconnecting to the joy and meaning of their work.
Coaching Leaders for Success
Helping healthcare professionals and teams maximize performance while reconnecting to the joy and meaning of their work.
Executive Coaching
For Board Chairs, and C-Suite Leaders (CMOs, CNOs, CFOs) to maximize their effectiveness.
Physician Coaching
For successful physicians who want to continually bring out the best in themselves professionally and personally.
Nursing Leadership
For strong Nurse Leaders to continue inspiring their teams, advocating for patients and staff, and driving innovation.
Improve Your Healthcare Leadership Abilities
Learn critical leadership skills not typically taught in medical school, residency programs or nursing school that will help you accelerate your career while enhancing your overall job satisfaction. My areas of focus include:
CMOs need to successfully meet the clinical, administrative, business, cultural, political and leadership demands of this position, including how to handle the emotional and psychological pressures present in the current world of high burnout.
- 1v1 Executive Coaching
- Influencing Teams
- Leadership Understanding
My goal is to provide physicians with the support they need, so that they, in turn, can provide the best possible care for their patients. Inherent in that goal is helping physicians reconnect to the joy and meaning in their work that will help them remain whole and well, in order to do their great work.
Physician teamwork is important because it contributes to improved patient outcomes, increased efficiency in healthcare delivery, reduced medical errors, better communication between healthcare professionals, and can significantly decrease physician burnout by creating a more supportive work environment.
Career coaching is vital for physicians because it helps them navigate the complexities of their profession, elevate their emotional intelligence, address burnout, improve their leadership skills, manage career transitions, negotiate better, and ultimately achieve more personal and professional satisfaction.
Creating a culture that drives a great experience for each patient is crucial for healthcare teams because it not only improves patient satisfaction, safety, clinical quality, it also drives down cost, reduces the likelihood of lawsuits and increases staff morale.
Seminar Sound Bytes
The Hospitalist’s role is not necessarily to make patients happy
Good patient relationships provide better clinical outcomes
Insights into predictors of Hospitalist Satisfaction
What Leaders Are Saying
“Jim is very insightful and tactful with sharing these insights for improvement which is the mark of a great coach. He inspires confidence and appropriate boldness when action needs to be taken. I know I would not have been as successful or satisfied with my performance if he had not counseled me at opportune and appropriate times. I highly recommend him to anyone who is seeking improvement in leadership while achieving massive organizational goals."
Dr. Hadley Wilson
Executive Vice Chair, Sanger Heart and Vascular, Atrium Health; Past President, American College Cardiology
"James McKenna is a proven, world-class executive coach who is a master of facilitating conversations that have led to the enhancement of our executive team’s communication, collaboration and connectedness. As a result, our team has developed stronger relationships, better processes and better outcomes, whose positive impact extends across our organization and ultimately to our patients and their families.
Having the ability to tap into James’ experience, as a healthcare thought leader to provide a unique, unbiased and insightful perspective, has been helpful to my professional growth as the CMO of my health system, as well as for my own personal wellbeing, thus that of my family."
Dr. Jim Rost
CMO
White Oak Medical Center, Adventist HealthCare
"Leaders need to be clear to the team members what their roles are...you know this Jim. You teach this. The value of teamwork trust is intrinsic and critical to the success of the whole."
Dr. Dick Kovacs
Chief Medical Officer (CMO)
American College of Cardiology
“Professional coaching with Jim has been incredibly valuable to me. I am nearer the end of my career than the beginning…I felt I had at least one last act left in my professional life. I was satisfied with what I have achieved thus far and wanted to try expanding or using what I’ve learned to tackle something bigger. Defining that and finding that path was proving to be challenging. For these reasons, Jim’s wisdom and perspective have been so useful to me as I launch this next phase.”
Dr. Carolyn Baier O’Conor
Department Head Family Medicine and Governing Board Member, Shady Grove Medical Center, Adventist HealthCare
“J’ai travaillé avec Jim pour sortir d’un burnout professionnel et parental. Jim m’a aidé à analyser les causes de mon burnout ce qui m’a plus tard aidé à éviter de retomber dans le même problème. Il m’a aidé à trouver les mots adequats pour exprimer mes sentiments, et pour apprendre à dire non, outil essentiel pour éviter le burnout. Grâce à lui je comprends mieux ma personnalité, ma force et mes limites, et j’arrive à mieux communiquer et à dire non de temps en temps. J’arrive à reconnaitre le moment où j’atteins mes limites et j’ai les outils qui me permettent de me ressourcer et de rester résiliante face au stress de ma vie professionnelle et familiale.”
Dr. Corinne Ahmar
Hospitalist Leader
“Ho avuto la possibilità di incontrare James durante il mio percorso professionale, e non soltanto si è rivelata un’esperienza preziosa per il mio lavoro da cardiologa, ma anche per la mia crescita personale. James mi ha aiutato a capire come meglio relazionarmi con i miei pari e con i miei superiori, cercando di esaltare le mie doti positive e fare dei miei punti deboli dei punti di forza. In Italia non è ancora molto sviluppato il concetto di leadership coaching, ma io lo raccomando a tutti i miei colleghi, e in particolare alle donne in carriera, per rendere ancora più preziosa, speciale e vincente la crescita personale e professionale.“
Dr. Emilia D’Elia
Cardiologist, Papa Giovanni XXIII Hospital, Bergamo, Italy
Latest Insights
Stay up-to-date with leading resources in healthcare leadership, physician wellness, and productivity, produced by James and his team.
Interview
Dr. Jonathan Wenk is the Medical Director of the Emergency Department and Director of Operations for Integrated Acute Care at White Oak Medical Center. He is trained in both Internal [...]
Burnout
Introduction The rates of depression and suicide among physicians in the United States today are still way too high. For this reason, we’re hearing a lot about physician burnout, wellness [...]
Burnout
Dr. Banda has been an infectious disease physician for over twenty years. He’s risen through the ranks as an effective, energetic, thoughtful, well-respected leader. He leads a team at a [...]
Burnout
Introduction Imagine those past moments in your life when you were at your best self. For example, imagine you just recently experienced a success (personally or professionally) or were striving [...]
Wellness
Introduction In my experience, I’ve noticed that physicians can benefit from working with executive coaches who are not physicians themselves, for several reasons: Fresh Perspective and Objectivity: Coaches from outside [...]
Interview
“Most of us are too hard on ourselves. Give yourself grace. You (we, I) can’t be 100% on, at any one thing at all times.” Dr. Courtney Ackerman, MD President [...]
Blog
Introduction Dr. Espinoza is a forty year-old hospitalist at a well-known hospital on the West Coast. She has a two-year old daughter, Selena, and her husband works in the financial [...]
Blog
Imagine all your physician team’s development and leadership needs were met. What could you achieve?
Introduction Imagine you were able to provide on-demand, immediately applicable, high-impact support perfectly targeted to each one of your individual physician colleague’s developmental needs. Then imagine that this just-in-time knowledge [...]
Blog
Introduction A Director of Emergency Medicine was getting overwhelmed by the enormity of his own role recently, so I asked him when he thought he was most effective. He responded, [...]
Blog
Introduction Dr. Amato is a respected cardiologist at a successful medical center in New England. She’s experienced a lot in the 30+ years of her career. Recruiters call to lure [...]