“James provides an incredible service to help us improve the customer experience which helps to provide high-quality, clinical care.”
Dr. Mindy Kantsiper, MD
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About the Author: James McKenna
James McKenna is a seasoned healthcare executive coach with a proven track record of optimizing organizational performance. Drawing on extensive experience working with executive, physician, and nursing teams at leading health systems nationwide, James brings a wealth of knowledge to his role as a healthcare leadership consultant.