Definition
The Quadruple Aim was introduced by the Institute for Healthcare Improvement (IHI) as a way to shift the focus of healthcare from solely improving patient outcomes to addressing the broader needs of patients, populations, providers, and the healthcare system as a whole.
Goal
Quadruple Aim is a framework for improving healthcare quality that focuses on four key goals:
- Improving the patient experience: Enhancing the overall experience of patients receiving healthcare services.
- Improving the health of populations: Promoting the health and well-being of entire communities.
- Reducing the per-capita cost of healthcare: Lowering the cost of healthcare services for individuals and society as a whole.
- Improving the experience of providers: Enhancing the work experience of healthcare providers, such as physicians, nurses, and other staff.
By pursuing all four goals simultaneously, healthcare organizations can strive to create a more patient-centered, high-quality, and sustainable healthcare system.
James McKenna
James McKenna is a seasoned healthcare executive coach with a proven track record of optimizing organizational performance. Drawing on extensive experience working with executive, physician, and nursing teams at leading health systems nationwide, James brings a wealth of knowledge to his role as a healthcare leadership consultant.