Dr. Mindy Kantsiper, MD
“James provides an incredible service to help us improve the customer experience which helps to provide high-quality, clinical care.”
Dr. Jim Rost
"James McKenna is a proven, world-class executive coach who is a master of facilitating conversations that have led to the enhancement of our executive team’s communication, collaboration and connectedness. As a result, our team has developed stronger relationships, better processes and better outcomes, whose positive impact extends across our organization and ultimately to our patients and their families. Having the ability to tap into James’ experience, as a healthcare thought leader to provide a unique, unbiased and insightful perspective, has been helpful to my professional growth as the CMO of my health system, as well as for my own personal wellbeing, thus that of my family."
Dr. Dick Kovacs
"Leaders need to be clear to the team members what their roles are...you know this Jim. You teach this. The value of teamwork trust is intrinsic and critical to the success of the whole."
Raj Chand, MD
“Jim is a national leader in patient experience and leadership development in healthcare. He has a deep understanding of clinical operations in Emergency Medicine and Hospital Medicine. This knowledge gives him credibility with the physicians and healthcare teams he serves. Our group of physicians has had the pleasure to work with Jim and we’ve seen significant improvements each time we work with him.”