“The patient experience training and coaching that James provides continues to help me in my current role. It should have been part of my PA (physician assistant) school training.”
Brandi S.
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About the Author: James McKenna
James McKenna is a seasoned healthcare executive coach with a proven track record of optimizing organizational performance. Drawing on extensive experience working with executive, physician, and nursing teams at leading health systems nationwide, James brings a wealth of knowledge to his role as a healthcare leadership consultant.