Nursing Leadership Development
Dr. Fran Cartwright, CNO, Mount Sinai Health System, New York, and James McKenna, Executive Leadership Coach
As nursing executive leaders advance within your organization, their decisions, issues, and projects become increasingly complex and often occur across silos. Developing leadership skills is critical for your nursing group to be effective leaders and patient advocates, especially as hospitals and health systems face new challenges to the way they deliver care and constraints on both time and resources.
The Nursing Leadership Program that we will tailor together for your unique team of leaders, will address these complexities, from identifying the key stakeholders and influencing their behaviors to learning to manage resources and knowing when to terminate a task force or project. Small-group work enhances learning and applying the lessons from the classroom.
At the end of our engagement together, we’ll be able to accurately assess our progress together and how specifically you will use to continue to effect positive, sustainable change within your team’s culture across your sites.
Listen to CNO Irene Macyk’s podcast titled,
“Re-imagining Rejuvenation and Recovery”
Strategic Advisor, Chief Nursing Executive, Ginny Beeson and Jim McKenna discuss vital leadership skills for these important times.
“Jim was highly respected not only by the physicians he worked with but by every member of the executive team. In Jim, the core skills of knowledge and the ability to connect with professional providers intersect gracefully.”
Claude Margot RN,MS NEA-BC
Former Chief Nursing Officer, Holy Cross Germantown Hospital
“Several years ago I had the privilege of working in an acute care community hospital with a very large hospitalist program. Roughly 80% of all in-patients were admitted to the care of the hospitalists. The patient experience of “doctors” was largely derived from the care of hospitalist assuming the provider role in most cases. I served in the role of Vice President of Patient Care and Chief Nursing Executive. I regularly met with the hospitalist group to review various metrics. Engagement among the providers and a robust patient experience were very high on the scorecard as performance indicators of excellence.
The leadership managing the hospitalists engaged Jim as a professional coach to take their group to the next level of performance around improving their HCAHPS scores and overall professional presence across a 330 bed facility. Building esprit de corp and accountability became a palpable attribute of his work with this team. Ordinary doctors were now aware that their interactions with patients and families were as important as their differential diagnoses and exquisite clinical skills.
Jim possesses the rare gift of drawing out what is best in the professional provider along with providing the coaching around how to hardwire this behavior to sustain meaningful change. As a healthcare executive with over forty years of hospital experience I have grown to appreciate true talent and the genuine capacity for inspiring growth in whole teams.
“Walk a mile in the patient’s socks” Nursing Team and Jim at Mount Sinai Hospital, NYC. All images below are at Northwell Health.
